Possibly in parts of your accommodation (as advised locally)
Around your holiday resort if local laws say so
On your return journey too
You can’t board any of our flights or transfers unless you’re wearing a face mask. While travelling, you can only take off your mask when we ask to ID you at the boarding gate and to eat and drink. But remember, you must put it straight back on when you’ve finished.
There may be some destination-specific information you need to know about face masks too, so please check the FCDO website.
What if I’m exempt from wearing a mask?
As part of our face mask policy, if you’re unable to wear a mask, you must let us know in advance to
be allowed to travel. Before you go, please provide proof of your exemption to our Special
Assistance team on 0800 408 5591, so that we can authorise your travel. We’ll ask you for specific
medical evidence to confirm this, as we don’t accept downloaded exemption cards or lanyards as
proof of exemption.
Rules around those that can’t wear masks may vary abroad too. For destination-specific information
about hotels and resorts, check the local guidance in the country you’re visiting on
the FCDO website.
Do I need to wear a mask overseas?
Yes, as per our face mask policy, anyone aged six years and over is required to wear a mask inside the airport and onboard our flights, even if you’re fully vaccinated. However, there may be additional restrictions in some destinations so please check the FCDO website for more
Your step-by-step guide to wearing a face mask
Now you know all about our Face Mask Policy, make sure you get the right type of mask and wear it correctly. Take a look at our handy guide…
Face masks must be worn at the airport and onboard our flights. If you’re unable to wear a mask, you must let us know in advance in order to be allowed to travel by calling our Special Assistance team on 0800 408 5591. If you fail to wear a face mask without our agreement, you’ll not be allowed
to board your flight or transfer.
Passengers aged 13 and under must travel with a guardian aged 16 and over. If the accompanying guardian is travelling on the same flight, on a separate booking, please select Continue. To change your flight, please select Go back.
Specific rules may apply to entry to certain destinations for passengers aged 17 and under who are travelling without their parent or legal guardian. Please check fco.gov.uk for current requirements.