A major study by YouGov has shown that when it comes to saying, ‘We Recommend You!’ customers put Jet2.com and Jet2holidays way ahead of the competition.
YouGov BrandIndex researched over 1,500 brands to discover if customers recommend them or not. To do this they asked customers to answer the following question: "Would you recommend the brand to a friend or colleague?"
YouGov then used this data to discover the proportion of each brand's customers who are willing to recommend it to others.
When it comes to brands in the ‘travel companies’ category, Jet2holidays was the second highest-ranked, scoring an impressive 82.9%. No competitors made the top ten. Once again, this shows that our ATOL protected ‘package holidays you can trust’ are a huge hit with customers, putting us in an industry-leading position.
In the airline category, Jet2.com was the best-ranked short haul airline, scoring 70.2%.
We know our customers work hard and save hard for their holiday, so we work just as hard to make their holidays memorable. Whether it’s our low £60 per person deposit, our VIP customer service, or having more customer helpers in resort and in airports than our competitors, we work tirelessly to make sure customers have a lovely holiday and the success of that approach is seen in results such as this.
We would like to thank all of our customers for this fantastic feedback, and you can find the results of the study here: https://www.brandindex.com/ranking/uk/recommend/category/travel-companies