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We're an award-winning airline!

Here at Jet2.com, our shelves are filled with shiny trophies! We've won many prestigious awards over the years - it's all thanks to our friendly customer service, on-time flights and incredible value fares. Find out more about our most recent awards below.

TripAdvisor Travellers' Choice

It's a fantastic five for us at the TripAdvisor Travellers' Choice Awards 2019! For the third year running, we've won Best Airline - UK and Best Low-Cost Airline - Europe. On top of that, we won Best Economy Class - Europe two years in a row, and we had to make space on our trophy shelves for the Best Airline - Europe award too!

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Recent Awards

Which? Recommended Provider

We’re delighted to again be the only UK airline to have the prestigious Which? Recommended Provider status. This accolade is all the more impressive because it is based on the customer survey scores of almost 8,000 Which? Members. The rankings consider lots of different factors including punctuality, boarding experience, customer service, seat comfort and value for money. Yet again, we were particularly commended for our incredible customer service! Our brand-new Boeing 737-800NG aircraft are making a big impression too, as our cabin environment also got high marks.

Feefo Gold Trusted Service Award

Feefo, one of the UK's biggest review websites, has given us a Gold Trusted Service Award for 2019. We achieved this by receiving customer reviews that average 4.5 out of 5 for an entire year!

Leading the UK in customer service

Leading the way in customer satisfaction, Jet2.com is the only airline to reach the top 50 in the UK Customer Satisfaction Index! We ranked 45th out of 250 UK companies scored, and we’re really proud to be one of just three firms from the transport sector to make this list.

Great ratings on Trustpilot

We're really proud to rank with 4.5 out of 5 stars on Trustpilot, a trusted consumer review website. This means thousands of our customers have given us some great feedback based on the quality of service we provide.

More Awards

But wait, we've won even more awards! If you'd like to see out other recent accolades, simply select 'Show all awards'.

Reviews and Awards