ATOL licence increase shows continued success of Jet2holidays

Published: Tue 11 Oct 2022 at 13:39

The latest ATOL data published by the Civil Aviation Authority shows that Jet2holidays has increased its ATOL licence by almost 700,000 to 5.3 million passengers.

The top 10 ATOL Licence Holders can be found here: https://www.caa.co.uk/atol-protection/check-an-atol/atol-reports/

This significant increase comes on the back of strong and continued demand from customers and independent travel agents who are responding to the assurance of an award-winning Jet2holidays package, knowing that they are booking with a company that has not cancelled any flights or holidays this summer due to staff shortages.

In response to continued demand, the UK’s leading tour operator to many leisure destinations across the Mediterranean and Canary Islands has a bigger programme on sale than ever for Summer 23, with over 15 million seats on sale. In addition, the company is offering a huge programme of winter sun and city break destinations this winter, as customers look to beat the freeze.

Jet2.com and Jet2holidays have continued to operate a full programme throughout this summer, without cancelling any flights or holidays because of staff shortages. This is because the companies took action to recruit well ahead of the bounce back and as such have a very visible uniformed presence (referred to as the Red Team) in UK airports as well as in main overseas airports and in resorts.

In addition to this, the companies have continued to win accolades and awards for providing an industry-leading customer service such as Which? Travel Brand of the Year, as well as being recognised as the Top-Rated Airline and Tour Operator for customer satisfaction, according to the UKCSI published by the Institute of Customer Service.

Steve Heapy, CEO of Jet2.com and Jet2holidays said: “Once again, we have increased our ATOL licence significantly on the back of strong demand for our award-winning package holidays and because we continue to look ahead with real confidence. Although we are the standout performer on the list in terms of growth again, our continued focus is all about the things that drive this growth, such as delivering an industry-leading standard of customer service as well as maintaining a relentless focus on our successful partnership approach to working with independent travel agents and hoteliers. Although we continue to narrow the gap at the top, we will continue to measure our success by the number of customers who tell us they have had the most wonderful holiday.”