But first, please select your:
Whether you're looking to book a holiday or have a question about a booking you've already made, our official WhatsApp customer service team can help! This handy messaging service makes getting in touch with us super easy for you.
Just so you know what to expect, if you've already made a booking, our friendly team will ask you for personal information to verify your identity. And they can help you with lots of different queries, whether you want to make a payment or need a refund processing which means they may securely request your card details.
All conversations are encrypted to keep your information safe. Plus, once you've contacted us once, we'll securely store your information on your device. That means if you've got any more questions in the future, you can just drop is a message in the same thread.
You can send our team a message by selecting the ‘WhatsApp’ button to chat on the website version or scan the QR code for the mobile one. If you’re already on mobile, simply select ‘Message us’ and it’ll take you straight to WhatsApp. One of our friendly advisors will pick up your message and respond shortly, leaving you free to get on with your day.
Passengers aged 13 and under must travel with a guardian aged 16 and over. If the accompanying guardian is travelling on the same flight, on a separate booking, please select Continue. To change your flight, please select Go back.
Specific rules may apply to entry to certain destinations for passengers aged 17 and under who are travelling without their parent or legal guardian. Please check fco.gov.uk for current requirements.