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Dialling from the UK

Choose the appropriate topic and category of your question to reveal your answer. Please only call us using one of the phone numbers listed on our website, rather than the ones you may find on forums or social media. And remember never to give out your personal details to anyone you don't know.

Get your answer now from:

  • COVID-19 hub: Discover more about the extra measures we’ve put in place to keep you safe and sound.
  • Travel requirements: Find out the latest changes to arrivals for the destination you’re travelling to.
  • COVID-19 FAQs: Read more about cancellations, refunds and what happens if you have to self-isolate.
  • General FAQs: Learn about amendments, checking in, baggage, mobile boarding passes and more.
New booking

For new bookings please call 0333 300 0042 - Calls are charged at National rate but may be included in your mobile or landline's bundled minutes package.

Existing bookings

To make a change to an existing booking please call 0333 300 0042 - Calls are charged at National rate but may be included in your mobile or landline's bundled minutes package.

Other Enquiries

For all other enquiries please call 0333 300 0042.

UK mobile from overseas

If you're calling with a UK mobile from overseas, please call 0333 300 0042. This is a UK number and will be charged at your network operator's rate (which could be included in your bundled minutes with some networks).

Call charges

All charges are inclusive of VAT. Calls from mobile phones and some networks may cost more, please check with your network or telecom provider.

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