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Assistance Dogs

We are pleased to carry registered assistance dogs when accompanying customers who require them on all flights where national rules permit. We regret that we are unable to carry any other animals on board, either in the cabin or in the aircraft hold.

Assistance dogs must be trained and registered with an approved organisation, have been microchipped, hold a valid pet passport, and have been vaccinated against rabies.

Because assistance dogs must be pre-approved in advance of carriage, please contact our Special Assistance team to discuss your needs further.