When arriving at the Madeira Airport by car, you have several parking options at your disposal and, for your convenience, all ANA parks have pedestrian access to the Passenger Terminal. From low-cost to premium, roofed or open-air, we have parking options for all tastes and needs. https://www.aeroportomadeira.pt/en/fnc/access-parking/for-your-full-comfort/parking

Yes, there are designated drop-off/pick-up points located at Madeira Airport on Arrivals and Departures. Short parking only allowed for pick-up and drop-off in designated areas.

There is only one terminal at Madeira Airport. Jet2.com customers must use level 1 check-in.

The check-in desk will open 2 hours and 30 minutes before departure.

No.

40 minutes prior to departure.

The My Way service is available for any passenger with disability or reduced mobility departing, in transit or arriving at the airport.

Unfortunately, Madeira Airport does not offer this service. Special assistance can only be provided from terminal to car park. For departures this service is provided only from within terminal.

Upon arriving at the airport, look for the Designated Point of Arrival – a telephone booth clearly marked with the My Way logo. Using the phone, inform them of your arrival. The My Way desk is located on level 1 next to check-in desk number 40. When disembarking the aircraft, the airline or travel agent will notify the My Way service.

Yes, via: https://www.aeroportomadeira.pt/en/fnc/services-shopping/premium-services/fast-track

1 - Book your reservation on this page or via the ANA app and make the payment.
2 - You'll receive, via e-mail, the bar coded voucher. Print it or have it available on your smartphone.
3 - In order to access the Fast Track service, at the airport and having done the check-in, present the boarding pass and the voucher, as indicated in the voucher.

From 08:00 to 21:00 – look for Portway Sales desk on level 1.

If on a Jet2.com aircraft, please email: lostfoundfnc@portway.pt or call +351 291 520 849. If at the airport, you should contact the Madeira Airport Information and Customer Service by email at slsousa@ana.pt or phone +351 291 520 700.

Yes. You’ll be able to book the Europa Lounge or Atlântico Lounge by emailing slsousa@ana.pt or ringing +351 291 520 700. The Tap Lounge can be booked at the Groundforce sales desk on level 1.

If you are travelling with hand baggage only and are in possession of your return boarding card, please proceed straight to level 1 and pass security control (unless your boarding card says otherwise) – please arrive at least 90 minutes before your flight to allow enough time to reach the boarding gate.