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Common Medical Conditions

Chicken Pox

For the safety of all our customers, at least 7 days must have elapsed since the first spots appeared, with no others forming, before we are able to consider carrying anyone with chicken pox. We would also ask for a Fit to Fly certificate from your doctor to confirm this.

Nut Allergies

We do sell nuts on board our flights. However, if you make our Special Assistance Team aware of your allergy at the time of booking, and also mention this to the crew on boarding the aircraft, we will endeavour to refrain from selling nuts on board your flight and will also ask other customers to refrain from eating nut products. We should point out that we cannot guarantee a nut free environment on board, and customers are free to consume their own food.

If you carry medication for nut allergies, such as an EpiPen, it is very important that if you bring this with you on board the aircraft. If we are made aware of an allergy and you are not carrying your required medication, you may be refused travel.

Plaster Casts

We strongly recommend that before travelling you contact your insurance company in the first instance.

If your plaster cast has been fitted for more than 48 hours at the time of travel and there are no complications, then there are no restrictions on travel. Casts should be loosely fitted to allow for expansion and swelling at high altitudes.

If the plaster cast has been fitted within 48 hours of your flight, you will require a Fit to Fly certificate, signed and dated by a medical professional. You may then travel with a split cast providing you are able to exit the aircraft unaided, or have a companion to assist you, or have been pre-approved by our Special Assistance Team.

If the break has needed surgery or there have been additional complications, you will need to obtain a Medical Information Form from our Special Assistance Team.

Please note that in all cases you need to be able to bend your knee to enable you to sit in the aircraft seat.

Pregnancy

Customers who are pregnant may travel with Jet2.com, but additional conditions may apply depending on the type of the pregnancy and the stage at which you are planning to fly, as detailed below:

Type of pregnancy No Restrictions & Fit to Fly not Required Fit to Fly Required Travel not permitted
Single pregnancy Up to 27 weeks (inclusive) 28 – 35 weeks (inclusive) 36 weeks or greater
Multiple pregnancy Up to 27 weeks (inclusive) 28 – 33 weeks (inclusive) 34 weeks or greater