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Contact our Special Assistance Team

To pre-book mobility and all other types of assistance, or to talk further about your needs, please contact our Special Assistance team on:

  • UK Freephone: 0800 408 5591
  • If calling from abroad: +44 (0)203 059 8337

Telephone lines are open:

  • Monday to Friday: 08:00-21:00 (UK Local Time)
  • Weekends: 09:00-18:00 (UK Local Time)